Evaluation Optimization Service
Xinan’s evaluation and optimization service is a personalized and advanced service for customers, which integrates the methods, technologies and professional capabilities of the Xinan service. It focuses on the operation of the network system of the customer throughout the year. By collecting the operational data of the network equipment during the evaluation period, it analyzes and evaluates its operation, thus discovering potential problems and helping to ensure the healthy and stable operation of the customer network. Its content covers many aspects: from the evaluation object, it can be links, devices, and even security vulnerabilities; from the evaluation factors, there can be such as availability, stability and so on. The purpose is to objectively evaluate the status of network operation through scientific means and methods, thereby obtaining a way to improve the quality of network operation and effectively ensure daily business.
The process of evaluating services is generally as follows:
Start-up: Develop a detailed implementation plan; the customer will work with the Xinan service engineer to install and configure the assessment tool and test to ensure success.
Regular evaluation: According to the time plan formulated at the start-up, the service engineers of Xinan collect the network operation data from the site to analyze and evaluate the network operation during the past evaluation period, and then by Xinan. After the technical experts have reviewed, the formal evaluation report can be submitted; and based on this, exchanges and suggestions are made with the customer.
Project closure: After all regular assessments are completed, the Xinan service engineer uninstalls and retrieves the assessment tool and the project is closed.
Evaluation and optimization services are usually carried out by a team that combines different roles. This service is not only provided by Xinan’s service engineers and customers face-to-face, but also by Xinan, which is involved in various industries. Technical experts with rich practical experience as a backing guarantee. In addition, it also includes service delivery managers, account managers and other professionals, each with its own strengths, each performing its duties and playing its best.